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Facilitation Skills
Facilitate - to make easier, to guide through a process, experience, or conversation
Facilitation skills are in high demand today as companies search for
specialists who are trained to effectively manage team and group
interactions. The ability to facilitate a group of people working together
is a key skill of effective managers, team leaders, supervisors and trainers.
It is a critical factor in an organization's success.
As a facilitator you'll
be helping people communicate and work together. You'll create a framework
for meetings that allows people to tap into each other's creative potential.
This workshop is for companies who need new skills to help employees stop
wasting their time in ineffective meetings. Delegates will learn about a robust
framework and proven techniques for group problem-solving, data gathering
and idea generation.
Course Aims:
Delegates will be able to...
- keep discussions on track
- design and conduct planning sessions and cross-functional team meetings
- use a variety of tools and techniques to help groups make decisions more easily
- get the most out of diverse points of view and communication styles
- apply the skills, techniques, and personal disciplines of professional
facilitation with confidence in a variety of work situations
Typical Course Topics:
- What is Facilitation?
- The Skills and Characteristics of a Facilitator
- The Responsibilities of a Facilitator
- Reviewing your Facilitation Performance while on this workshop
- The Relationship between Content, Method and Process
- The 6 Step Facilitation Process
- Typical Ground Rules
- Trust and Neutrality
- Skills Review (Body language, silence, distracting habits, facial expressions, enthusiasm, voice, bridging, eye contact, summarising, probing, giving positive reinforcement, etc.)
- Tools and Techniques: to generate ideas, to select ideas or produce alternatives, to evaluate ideas
- Active Listening
- Effective Questioning
- Intervention - Handling Difficult Situations
- A selection of Icebreakers
- The Facilitator's Survival Kit
- The Facilitator's Toolkit of Techniques
Please note that this is a typical course outline. Workshops can be
tailored to our clients' specific requirements.
Training methods:
Learning will be achieved through a combination of short tutorials,
group work, open forums, leading various facilitation scenarios
(data gathering, idea generation, problem solving, etc.) and
preparatory practice sessions.
This workshop is 90% experiential learning.
This course features our Key Point Cards which provide
delegates with a quick reference back at the workplace.
Who will benefit from this course:
- All staff who have a need to bring a group together to produce a result
- Line managers
- Team leaders
- Supervisors
Delegates will receive:
- a course workbook which can be used as a reference book back at the workplace
- a set of our facilitation skills Key Point Cards
Recommended Duration of Course: 3 days
Recommended Number of Delegates: 12
Larger groups can be accommodated on request.
Follow-up Support:
Telephone support is available for all course delegates who
have any questions after an event.
Related Courses:
Presenting with Impact
Team Presentations
Unlock Your Creativity
What I Meant To Say Was...
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